Used Bio-Gas for sale (4,310)

Condition: new, Year of construction: 2023, functionality: fully functional, machine/vehicle number: HE-PG378-B/964/140917 - kogeneracja, overall weight: 26,100 kg, fuel type: gas, output current: 682 A, output voltage: 400 V, output frequency: 50 Hz, type of output current: three-phase, continuous power (apparent): 500 kVA, total length: 12,190 mm, total width: 3,000 mm, total height: 3,300 mm, rotational speed (max.): 1,500 rpm, motor manufacturer: Perkins, type of cooling: water, Gas / Biogas Power Generator Module / CHP HORUS type: HE-PG378-B equipped with a turbocharged PERKINS 4006-23TRS2 engine (module);\nYear of manufacture: 2023 (as stated on the HORUS-ENERGIA Sp. z o.o. manufacturer's nameplate);\nAt the Investor’s request and for an additional fee, the module can undergo a commissioning inspection, and comes with warranty and service provided by the manufacturer – HORUS ENERGIA Sp. z o.o. – for one year or up to 8,000 operating hours, depending on the Investor’s preference.\nRated electrical output: 378 kW (410 kW thermal output);\nModule manufacturer: HORUS-ENERGIA Sp. z o.o.;\nService history: (brand new unit);\nEngine hours: 0 (brand new);\nCurrently located in central Poland;\nThe generator set is installed in an enlarged 40 ft sound-attenuated container;\nContainer divided into three sections: control room, engine room, and a section for parallel operation with a second power source;\nEquipment: standard installation for combined power and heat generation + MUZG controller (Gas Mixing Supply System) + provisions for operation with a second power source (i.e., shaft for mechanical power extraction/input),\nFuel: natural gas / LNG (after regasification), biogas (from landfill, wastewater treatment plants, agricultural, or industrial biogas plants), mine gas (methane drainage), (Methane content: 30 Vol.% < CH4 < 100 Vol.% - methane content ranging from above 30% to below 100% by volume.);\nPerkins – technical data sheet available via the link below;\nManual + DTR (Technical and Operational Documentation) + further documentation (technical data) available upon request after email confirmation of purchase interest;\nPhotos of the genset + nameplate: available via the link below;\nGas / Biogas Generator Set / CHP unit is ideal for use as a primary or backup power source, for island operation setups, or in various types of businesses, such as CHP plants, heat plants, agricultural/landfill/waste/industrial biogas plants (e.g. wastewater treatment plants), mines extracting methane for energy use, industrial facilities requiring compressed air supply (working in tandem with compressor systems), or as a power generator for the electricity grid, in dairies, breweries, sugar factories, or applications requiring fuel flexibility. Kedpfx Ajw Ihudoagond

Condition: excellent (used), Viessmann Vitoplex 700kw.Bj.2012, low temperature boiler, burner for biogas possible ,oil burner possible,Weishaupt ,on request in sea container with all accessories parts,pumps,chimney,controls,pipes . Kjdpfxsnqyxls Aagend

Year of construction: 2011, operating hours: 105,992 h, condition: refurbished (used), functionality: fully functional, output frequency: 50 Hz, rotational speed (min.): 1,500 rpm, machine/vehicle number: 0280025/001, We offer a fully refurbished Stamford HC.I634H2-CG generator (500 kW / 860 kVA) designed for a biogas CHP (BHKW) unit. The generator was professionally overhauled and tested in 2025. General overhaul Knjdpfxexn Inis Aagjd performed by Generam s.r.o. (Czech Republic) – authorized STAMFORD | AvK Parts & Service Dealer. A full refurbishment report is available. Technical data: - Power: 500 kW (860 kVA) - Manufacturer: Stamford - Type: HC.I634H2-CG - Year: 2011 - Operating hours: not known - Voltage: 400 V / 50 Hz - Speed: 1500 rpm - Condition: completely overhauled (2025) - Application: biogas plant / CHP unit - Availability: immediately Documentation: Refurbishment report available. Inspection possible. Price: €22,000 net (negotiable) Location: 15320 Neuhardenberg, Germany

Condition: ready for operation (used), Year of construction: 2012, operating hours: 100,000 h, functionality: fully functional, machine/vehicle number: Vers. C25, fuel type: gas, power: 990 kW (1,346.02 HP), motor manufacturer: Jenbacher, 3x 1.0 MW biogas units (with Jenbacher J320), with approximately 100,000 operating hours. Virtually identical, all in the same configuration, version C25. No transformers or medium-voltage switchgear included. Excellent condition, maintenance provided by AB Group. Available from February 2026. Knjdpfor Ep N Dsx Aagsd

Condition: good (used), Year of construction: 2015, operating hours: 48,730 h, functionality: fully functional, Complete biogas generator set, including GE Jenbacher biogas engine and Leroy-Somer generator. The complete biogas generator set was newly installed at the current location in 2015. Current hourly rating is 48730 hours. Full maintenance history available. Knsdpfjvvacxox Aagod Characteristics Generator: Leroy Somer, LSAC 50.2 VL10 Power 889 kW Voltage 400 V, 50 Hz

Year of construction: 2025, condition: new, machine/vehicle number: 020, Star screen for biogas plants for processing a wide variety of materials such as maize, sugar beet etc.. The screen deck is used for sugar beet after the crusher to separate oversized particles. Or before shredding to sort out foreign bodies and to protect the shredding machine, e.g. with maize. We offer different lengths, shaft numbers and grain sizes. This depends on the material and the throughput rate. Knjdpfebytafsx Aagjd Delivery times approx. 20 weeks

Condition: used, SLA5800 Biotech - MFC - Digitally controlled mass flow controller for gas, Mass Flow Controller elastomer-sealed mass flow controller, flow control, flow meter, flow controller, thermal mass flow BROOKS INSTRUMENT Type SLA585081BAB1A2S1 Ser. No. 01C00500222 Year of manufacture 2020 (new / unused in original packaging) SLA5800 Biotech series Option package Biotech Premium Packet Code T Mains connection 13.5 - 27 VDC (plug M8, 5 pin, male) Power consumption max. 10 watts PROFINET interface (2x RJ-45) Visual display 2 LEDs (NET / MOD) Gas connection 6 mm Swagelok Valve design Normally closed User gas O2 (oxygen) Active - Multiple / O2 (oxygen), N2 (nitrogen), CO2 (carbon dioxide), AIR (air) Calibration gas N2 (nitrogen) Flow control ranges (full scale) 20000 sccm (20 liters / minute) Maximum inlet pressure 4500 psi (300 bar) Normal operation Pressure differential 60 psig (4 bar) Control range 2% to 100% of full scale (range of mechanism) Kodpfx Aeuqgbyjagend Typical accuracy from 20 to 100 % ± 0.9 % of set point for 20 to 100 % of full scale Typical accuracy from 2 to 20 % ± 0.18 % of full scale for 2 to 20 % of full scale Repeatability ± 0.2 % of the measured value Resolution 0.1 % of full scale Typical response time of the controller

Year of construction: 2014, condition: used, Applicable material: Chemicals Power: 4 kW (5 HP) Manufacturer : Bio Inox Year : 2014 Type : Reactor / process vessel Material : stainless steel ATEX Classification: Ex II Gc Agitation : Disperssion disk Power : 4 KW Pneumatic valve + Electrical position indicator Possibility of stirring the bottom of the tank 0.55 Kw. ( Mixing device not mounted). Light for inside   Vessel : Capacity: 900L Maximum operating pressure: +50 / -5 Mbar Maximum operating temperature: 100°C Minimum operating temperature: 5°C Jacketed : Capacity: 10 + 12L fluid : liquid / 2 Knjdsxxc Skepfx Aagod Max working pressure: 3 bar Maximum operating temperature: 95°C Min operating temperature: -2°C

Condition: excellent (used), BIO-CIRCLE Type: RWR 80L Auto KST Description: RWR 80 L KST fully automatic SPS parts washer The RWR units from Bio-Circle are the optimum solution for cleaning internal circulation systems without dismantling. The unit is space-saving, quiet and very easy to operate. Thanks to the completely closed system, there is no unpleasant odor from the cleaner or the dirty water. External dimensions → approx. 1200 x 800 x 1050 mm Power supply → 400 V 50 Hz plug 16A CEE 5p 6h Drain → 1 1/4" outlet Technical specification: Type of soiling: limescale, rust (mineral), oil, grease Quantity of parts: Individual parts, small series, small quantities Component geometry: Whole components (without disassembly) Seal of quality: Stainless steel, service package available Maximum filling capacity: 80 L Tank material: V2A stainless steel Electrical connection: 400V / 50 Hz Heating: 4.5 kW Flow rate: 25 l/min Temperature (default setting): 60 °C Total weight of the cleaning system without tank filling: 180 KG Knsdpfx Aetqfbboaged Area of application: The RWR 80 L KST fully automatic PLC has been developed for the plastic injection molding sector and can be used wherever cooling channels (circulation systems, pipes) need to be cleaned. Application: Fill the RWR 80 L KST fully automatic SPS with Power Cleaner KST 2.0. As soon as the minimum fill level is reached and the system is switched on, the system starts to heat up. During the heating-up period, the system can already be connected to the tool via the two hoses. The 5-stage cleaning program and the flow direction change run automatically, after the instructions shown on the display have been confirmed. Condition: used Scope of delivery: (see picture) (Changes and errors in the technical data, specifications are reserved!) We will be happy to answer any further questions you may have over the phone.

Condition: used, This listing is for a Bio-Rad PowerPac HC High-Current Power Supply. The unit is in full working condition and is ready for immediate release. Elevate your laboratory’s performance with the Bio-Rad PowerPac HC High-Current Power Supply, engineered specifically for high-current applications like western blotting and high-throughput electrophoresis. This robust power supply delivers exceptional reliability and precision, ensuring your experiments achieve optimal results every time. Key Features: Knodpfsxx Ai Aex Aagsd Powerful Output: With an impressive output of 250 V, 3.0 A, and 300 W, the PowerPac HC is designed to handle demanding electrophoresis tasks effortlessly. Intuitive Controls: The fully adjustable voltage, current, and power settings allow for tailored configurations, while the two-line, 16-character LCD display provides clear visibility for easy programming and monitoring. Versatile Applications: Ideal for western blotting with Bio-Rad blotting cells and suitable for a variety of high-current applications, this power supply adapts to your laboratory needs. Benefits: Enhanced Experiment Efficiency: The intuitive programming enables multistep methods and timed runs, allowing you to choose between constant voltage, current, or power output for maximum flexibility. Safety Features: Built-in protection against short circuits and excessive voltage incidents ensures the longevity of your equipment, giving you peace of mind during critical experiments. Real-Time Monitoring: Stay informed with real-time voltage and current monitoring, ensuring that your processes run smoothly and effectively. Choose the Bio-Rad PowerPac HC High-Current Power Supply for unparalleled performance and reliability in your laboratory. Experience the difference in your high-current applications and achieve the results you desire with confidence.

Condition: excellent (used), Year of construction: 2012, From the inventory of the Thuringian State Office for Consumer Protection, we are pleased to offer you this well-maintained "Chef-III" gel electrophoresis system from the global brand Bio-Rad, complete with all necessary accessories. The complete system was purchased in 2012 and has seen very little use. A total of only approximately 40 runs have been performed, which are documented accordingly in the equipment manual. All components have been regularly inspected and serviced and are in perfect optical and technical condition; there is no damage or malfunction whatsoever. The system consists of: - Power module - Chiller with chamber - Variable pump module Kodpfx Aaswf I Dzjgsnd - Cooler/cooling module - Accessories and documentation All components are in very good condition; as can be seen in the pictures, there are no visual or technical limitations or damage. Small scratches or discoloration are due to transport, but do not limit its use in any way. Shipping will be made within three business days after receipt of payment via an insured freight forwarder. You also have the option of picking up the device from us during regular business hours. The total weight of the system, including accessories and pallet, is approximately 100 kg. This sale is exclusively for commercial customers; you will, of course, receive a VAT invoice. Private buyers have the option of purchasing the device "on behalf of a customer." Direct commercial sales to private individuals are expressly excluded! The goods are sold excluding any warranty or liability for material defects. This exclusion does not apply to claims for damages resulting from grossly negligent or intentional breach of the seller's obligations, nor to any injury to life, limb, or health. For inquiries regarding prices or technical details, please contact us at the address provided.

Year of construction: 2008, condition: repair required (used), functionality: limited functionality, machine/vehicle number: 346100, Machine SAR-1000-B-015 including accessories: ULT ASD 300 Ex extraction unit. The operating manual can be provided as a PDF. The machine is currently in the condition shown in the pictures. It can be placed on pallets for collection if required. The machine has been inspected by Schunk, who determined that the following spare parts are needed: - Z-axis - Bearings for Y1 and Y2 axes - Replacement of power cable, Hall sensor cable, and pneumatic hoses - X-axis brake - Extraction nozzle and extraction hose - Shuttle sensor (B4.3/E) Ksdpexwvrujfx Aagond - Tool holders (5 pieces) - Replacement of UPS - Hold-down brush - Bulb for signal lamp - Hold-down sealing ring, pneumatic cylinder, guide shaft and plain bearing bush, spindle retaining plate - External exhaust hose ULT - Table lift cylinder (?) According to Schunk, material requirements are approx. €16,000. As we are selling the machine as defective/in need of repair and have listed all known deficiencies, the item is sold under exclusion of any warranty or liability for material defects.

Condition: ready for operation (used), COMPLETE KRONES PET BOTTLES ASEPTIC FILLING LINE FOR FRUIT JUICE/BEVERAGES AND SPRITZERS. SUITABLE FOR STILL AND CARBONATED PRODUCTS. YOM 2002-2007 CAPACITY: 0,5L x 36.000 BPH 1,0L x 30.240 BPH 1,5L x 25.200 BPH BOTTLE CLOSURES 28mm. THE LINE INCLUDES BOTTLE BLOWING, FILLING, LABELING, PACKAGING AND PALLETIZING: 1. Control unit: Ruland 2002, touchscreen, flash heating & CIP/SIP Ksdpfx Ajxm Rwqeagsnd 2. Pasteur: Ruland 2002, tube heat exchanger, 1315 L supply tank, max. 21,800 L/h 3. Sterile tank: Roth 2002, 11,000 L 4. Carbonization: Roth/Ruland 2002, 2575 L, disconnected 5. Nitrogen system: Terboven/ISTE 2002 6. Hygienic center: Ecolab/Lang 2002, CAF, no PLC 7. Sterile water system: Roth/Ruland 2002, 9,000 L/h, buffer 2575 L 8. Sterile water system: Roth/Ruland 2002, 9,000 L/h, buffer 2575 L 9. CIP/SIP: Ruland 2002, 20,000 L/h, 1315 L supply tank 10. Cleanroom: Weiss 2002, ventilation/overpressure 11. Preform hopper: Dieterle 2002, MD3 12. Preform feeding: Tanner 2002, HFT 4730 / RGT 1624 13. Blow molding: Krones Contiform S16 2002, 16 stations, 1.0–20,000 b/h 14. Air conveyor: Krones 2002, automatic rail adjustment 15. Cap conveyor: Gassner 2002, 2 container positions, cap elevator 16–18. Filling machine: Krones CAF VODM 100 2002, injector (60), rinser (80), filler (100), capper (20), 1,0–20.000 b/h, 28 mm caps, still/carbonated 19. Label check: Krones 2002, incl. in Prontomodul 20. Bottle check: Krones 2002 21. Conveyor: Krones 2002, air blower before labeling 22. Labeling machine: Krones Prontomodul 2007, max. 35.600 b/h 23. Canmatic module: Krones 2007, paper labels 24. Contriroll module: Krones 2007, film roll 25. MHD coding: Videojet Excel/170i 26. Shrink wrapper: Krones Variopak 2002, 0.5–36,000 b/h, carton feeder & film transport 27. Packaging conveyor: Krones 2002 28. Handle applicator: Twinpack MHTE 2002 29. Empty pallet magazine: Krones LPM 2002 30. Palletizing: Krones robot 3A loader 2002, 4,000 packages/h 31. Pallet conveyor: Krones 2002, transfer cart & turner 32. Empty pallet magazine: Krones LPM 2002 33/34. Pallet stretch wrappers: Franpak 2002, top sheet applicator 35. Tying machine: Bornbinder HB 2002 36. Pallet coding: Logopak EAN 128 2003 THE LINE IS STILL NOT DISMANTLING, EXCELLENT CONDITION. LOCATION - GERMANY.

Condition: ready for operation (used), Year of construction: 2011, Gas semi-trailer cryogenic for LNG (Liquid methane). manufacturer: CRYOCAN Knjdpfjtulh Isx Aagjd EU registration. Year: 2011 Volume: 50,25 м3 Vacuum certificate We have also other tankers for LIN, LOX, LAR, LNG und CO2, argon, oxygen, nitrogen and carbon dioxide, hydrogen We will be glad to answer your questions via Phone and E-mail

Condition: used, Year of construction: 2004, fuel type: gas, weight max. in kg 2500 kg stroke 3050 mm fork length 1200 mm load centre 500 mm turning radius 2444 mm driving speed 22 km/h guage width vorne 1008 mm Knsdpfx Aasr Dg H Ejgod guage width hinten 932 mm weight of the machine ca. 3,64 t dimensions of the machine ca. 3,8 x 1,25 x 2,25 m

Condition: used, This listing is for a Grant Bio McFarland DEN-1 Densitometer Knedpfx Aasxup Nhsgod The unit is in full working condition and is ready for immediate release. The DEN-1 is a compact benchtop turbidity/densitometer instrument manufactured by Grant Bio (part of Grant Instruments). It is designed primarily for life-science and microbiology applications — for example, measuring the turbidity of cell suspensions (bacterial, yeast) or other particulate suspensions. Typical uses include: Determining cell concentration in fermentation or culture processes Assessing microbial susceptibility (via turbidity changes) Identifying microorganisms in test systems Measuring optical density / turbidity at a fixed wavelength for dyes or suspensions

Condition: ready for operation (used), Year of construction: 2017, Bio Circle HP High-Pressure Parts Washing Table Parts Cleaning Machine Parts Cleaning Year of manufacture: 11/2017 Load capacity: 350 kg Usable volume: 100 l Heating power: 0.65 kW Max. power: 2.5 kW Operating pressure: 40 bar Weight: 250 kg Usable working area: 860mm x 580mm x 480mm You are welcome to arrange a viewing. We can also organize affordable shipping for you! You will receive a proper invoice. For international customers, a net invoice can also be issued, provided you have a valid VAT ID. Subject to prior sale. Visit our shop to view our other offers as well. All company names and trademarks mentioned are the property of their respective owners and are used only for identification and description of the products. Knedpfxoxrclqo Aagjd Deviations from technical data as well as errors in the item description may occur and are subject to change.

Condition: like new (used), Year of construction: 2018, operating hours: 50 h, functionality: fully functional, machine/vehicle number: 3200 0088, overall weight: 2,000 kg, total length: 7,300 mm, total width: 1,100 mm, total height: 2,000 mm, input voltage: 400 V, input current: 125 A, type of input current: three-phase, input frequency: 50 Hz, cooling capacity: 30 kW (40.79 HP), operating speed: 83 mm/s, Manufacturer IBT.InfraBioTech GmbH Art.-No. 3200 0088 Technical Data Condition: As new; little used from test series Functionality: Fully functional Year of manufacture: 2018 Connected load: 58 kW Cooling capacity, water connection on-site: 30 kW Conveyor belt length: 7,000 mm Conveyor belt width: 310 mm Infeed height: 55 mm Infeed width: 308 mm TECHNICAL DETAILS Application: Conveyor oven for curing in film bonding technology Component temperature: max. 100°C Stainless steel housing (LxWxH): 7,300 x 1,100 x 1,680 mm Overall height without control cabinet: 2,000 mm Control cabinet (WxDxH): 1,200 x 600 x 2,100 mm Base frame made of stainless steel profile tube, height adjustable: ± 30 mm Conveying system Vacuum conveyor belt made of silicone, belt 310 mm wide Transport speed: max. 5 m/min Conveyor belt height: 950 mm ± 30 mm Belt infeed/outfeed openings (WxH): 308 x 35 mm Free area infeed: approx. 750 mm Free area outfeed: approx. 750 mm Conveyor belt operation: Continuous operation, adjustable up to max. 5 m/min, tracking regulation with light barrier safety system at infeed and outfeed. Loading and unloading are performed manually. Kodpfewnm Ukox Aagend Intended use The curing oven is a belt system for continuous operation with a feed speed of max. 5 m/min. Open areas at the infeed and outfeed sections are provided for loading and unloading components. The enclosed heating section houses 6 IR modules (height adjustable). The maximum component temperature is 100°C and serves to heat solvent-free adhesive between composite film layers. The return side of the belt, the rear sides of the IR modules, and the space above the heating modules are water-cooled. Components are held onto the conveyor belt by vacuum. The control cabinet is located separately from the machine outside the cleanroom. The system operates in a cleanroom according to EN ISO 14644 Class 8 and is loaded and unloaded by the operator. The equipment is exclusively for the warming of film composites. Features - 6 adjustable infrared heating modules, each with 6 infrared emitters - 6 pyrometers for precise temperature control - PU conveyor belt for efficient material flow - Integrated control and regulation system - Height-adjustable stainless steel base frame - Vacuum conveyor belt - Cooling water distribution in the base frame (G1") - Water cooling for the belt return section and rear sides of IR modules - Mechanically lockable service doors - Operator panel mounted at the infeed on the left side - Control cabinet cooling unit, water connection on-site History This oven was intended for use in a cleanroom environment and was only used briefly for a test series. The oven was used for curing solvent-free adhesives between composite film layers.

Condition: good (used), Drum is 1.2 meter wide at its widest point and 60 cm deep. Knedpfx Aju Rr Dzoagjd

Condition: excellent (used), Year of construction: 1980, Cryogenic storage tank for liquid vessel Oxygen, Argon, Nitrogen, Methane, Helium and Carbon dioxyde LIN, LOX, LAR, LNG, LHe und CO2, hydrogen. Knjdsfz Diqopfx Aagjd We would also be pleased to prepare an offer for you or provide you with further information about other vessels. To discuss the possibilities, please contact us by phone or e-mail.

Condition: excellent (used), Used CHP Plant Manufacturer: Indop Year of manufacture: 2014 Knsdpfxowthzij Aaged Fuel type: natural gas Electrical output: 50 kW Thermal output: 80 kW Operating hours: 28,901 h Engine type: MAN GAS ENGINE e0834 e32 (54 kW) Number of cylinders: 4 Available: 3 units Indop 50 kW at €13,400 each 2 units Indop 20 kW at €8,600 each 1 unit Energ-g 50 kW at €13,400 Test run possible.

Condition: excellent (used), Year of construction: 1986, Cryolor gas tank semi trailer for oxygen, nitrogen, argon cryogenic, carbon dioxide, LIN, LOX, LAR,CO2 Manufacturer: Cryolor, France Year of Manufacture: 1986 Type: EFM 17000 Total Capacity: 17,410 liters Tare Weight: 10,050 kg Gross Weight: 22,000 kg Working Pressure: 20 bar Test Pressure: 27.32 bar Tank Code: R 27.3BN Insulation: Vacuum insulated The tank is for the transport and storage of deep-cooled liquid gases such as nitrogen, oxygen, argon, or CO₂. Knsdpowmmaksfx Aaged Contact us for more information or to arrange a viewing.

Condition: excellent (used), Year of construction: 1996, ROBINE 1996 year Volume 23,7 m3 Working pressure 22 bar Ksdpfx Aew Dp U Ssagjnd Test pressure 28,6 bar Tare 10800 kg Pump: Cryostar Flow-meter: FLOWCOM Tank test is valid. We also have other tankers, tanks, vessels for LIN, LOX, LAR, LNG and CO2, argon, oxygen, nitrogen and carbon dioxide, LNG, Hydrogen, Methane We will be glad to answer your questions via Phone and E-mail

Condition: excellent (used), Cryogenic storage gas tank for liquid Oxygen (LOX), Argon (LAR) , Nitrogen (LIN) gas vessel Volume: 6640L Working pressure: 20 bar Export from EU Knjdpfx Aeihfk Ioagod We also have other tankers for LIN, LOX, LAR, LNG and CO2, argon, oxygen, nitrogen and carbon dioxide, Hydrogen, Methane We would also be pleased to prepare an offer for you or provide you with further information about other vessels. To discuss the possibilities, please contact us by phone or e-mail.

Condition: excellent (used), Gas tank on pallet for oxygen, argon, nitrogen, carbon dioxide, CO2, LNG, LOX, LAR, LIN Knedpfx Aajvyf Unjgjd Volume 2 m3 working pressure 20 bar vacuum isolation We also have other tanks for LIN, LOX, LAR, LNG and CO2, argon, oxygen, nitrogen and carbon dioxide, Hydrogen, Methane We would also be pleased to prepare an offer for you or provide you with further information about other vessels. To discuss the possibilities, please contact us by phone or e-mail.